Can I BCC email sends to a customer support inbox?
Yes, this is possible. To do so you simply need to add the email you want to have emails be delivered to in your Email Settings.
- 1 In your Email Settings, go to Email BCC Options.
- 2 Then enable the BCC options and add the email address you'd like for us to BCC all your email sends.
See video below:
We suggest you add a filter to your inbox if the email address you add is used by your support team.