DOCUMENTATION

Can I BCC email sends to a customer support inbox?

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Can I BCC email sends to a customer support inbox?

Yes, this is possible. To do so you simply need to add the email you want to have emails be delivered to in your Email Settings.

Enabling BCC

1 In your Email Settings, go to Email BCC Options.

2 Then enable the BCC options and add the email address you'd like for us to BCC all your email sends.
See video below:

We suggest you add a filter to your inbox if the email address you add is used by your support team.

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